Bojangles

JEH

2 months ago

I don't like leaving negative reviews, but unfortunately, I've had several disappointing experiences at this establishment. The chicken was overcooked, with some pieces even burned. While that's better than undercooked, it still wasn't enjoyable. The gravy had spilled all over the box before I received my order, and no one made an effort to replace it. I also didn't receive the condiments I specifically requested, and the overall customer service was virtually nonexistent. After multiple unsatisfactory visits, I hope the restaurant takes these issues seriously and improves both the quality of the food and the customer experience.

S Garvey

3 months ago

Food was good, although a little dry. I asked for spicy and was told that they only have "regular". Probably no fault of the young woman but a better reply would have been "this is Bojangles, it's all a little spicy". Maybe a little more training would help?? This business is in an older building, which probably has lower overhead costs. So putting a little money back into maintenance wouldn't hurt. Broken floor tiles and the many ceiling stains are not appealing. Workers are pleasant enough, but not all appear happy to be here. Service is very good and food is okay, although it was not real fresh. I've been to many other Bojangles and the standards are different in every store. I visited here late on the 4th of July evening, so maybe they just didn't have a lot of business to keep everything fresh. We will go back again, it should be better.

Kerry Klein

3 months ago

I just received my food after my friend waited a half hour in your drive-through. It was a combo. The fries are old and cold. and there’s also an extra fry in the bag child size that doesn’t belong there. they said they had to cook the chicken which would be 10 minutes which took more than 20 and they slapped everything together disgustingly Sloppy !!! I am so perturbed I’ve never complain. This is horrible. !!! This is not the first time either the last time I got chicken from you guys. It was burnt. I’m done!!! get on the ball. Get some management going and maybe you’ll get better.

Legree Chavis

8 months ago

Shanique and other staff were friendly, inviting, and quick to serve. Food presentation in accordance to pictured food seems misportioned. The steak in the picture was larger than the biscuit, but the one on my sandwich was smaller then the biscuit. The bathrooms need cleaned! The sink was dirty looking, the toilet looked like someone puked in it, and it stained it.

David Cox

6 months ago

Ordered 2 (2) pcs wing and breast and 2 sides but only got 1 side for each order. They didn’t give me a receipt either. Will be checking the other next time in the window to make sure it’s correct