The Willcox

John Emery

2 months ago

We had dinner at The Wilcox Hotel last night while celebrating our 10th wedding anniversary, and our server, Bruce, made the evening even more memorable. From the moment we sat down, Bruce was friendly, professional, and genuinely attentive. He struck the perfect balance of checking on us without ever being intrusive, and he made sure my wife, our two young daughters, and I had everything we needed throughout the meal. He was patient, personable, and made us feel like valued guests rather than just another table. Celebrating a milestone like a 10th anniversary is special, and exceptional service can make all the difference. Bruce did exactly that. His attention to detail, positive attitude, and commitment to providing an outstanding dining experience stood out from start to finish. If you’re dining at The Wilcox, I highly recommend asking for Bruce. He is a tremendous asset to the hotel and helped make our anniversary celebration one we’ll remember for years to come.

Jim Harmon

2 months ago

A great place to relax and feel like you traveled back to the early 1900's. Didn't stay in a room but had an elegant dinner with friends. As a former Executive chef I highly recommend the ribeye. Perfectly seated and cooked just right. My date had the salmon and the sauce was subtle and complimented the flavor of the salmon nicely. If you're looking for a great place for a special meal and a trip back in time, you can't beat the Wilcox

Brian Merbler

a month ago

As the saying goes, “true hospitality is intentional and the best examples are often found in the smaller details.” This place absolutely delivers this experience. I highly recommend this hotel. My wife and I recently enjoyed a great stay at this beautiful hotel. Traveling on a mixed trip of business + equally seeking some downtime, we opted for this location following recommendations from friends. We enjoy great hospitality and really nice accommodations. The Wilcox was very different in a great way. Walking through the front doors in the evening felt like I had just walked into a random living room at someones dinner party. Strangely, it still felt warm, inviting and comfortable as most people smiled and the staff greeted us warmly. From there it was up to the room which was filled with comfortable amenities including an extremely comfortable bed complete with a fireplace. The place may be old but it delivers the class and elegance of staying at a friend’s estate somewhere down south. We enjoyed several really exceptional meals with a mix of dinners and breakfast at the restaurant. The service was exceptional at every turn and it’s clear that the entire team is engaged. Then there were endless small touches that set this trip up for success. 1) Each night, a freshly baked chocolate chip cookie is plated on the nightstand. Who needs a piece of chocolate! Next to the cookies was a large glass pitcher of filterd water with fruit wedges and chilled cold with ice. 2) Each morning in the lobby by 5:30am there was a wonderful coffee station with fresh AND complimentary assortment of sweet rolls…delicious! 3) Spray starch in the bedroom closet. Sounds silly but again, if you’re neurotic like me, it’s nice to press wrinkles out ahead of my meetings. 4) Smiling and engaging staff everywhere. It felt sincere and we always felt “seen”. 5) A Yoga mat and yoga sanitary mat wipes! While I am not a yoga fan, it reinforced the finer details. Again, this hotel is exceptional! I write this as I am fresh off a weeklong trip to Chicago where we enjoyed the Ritz-Carlton but kept thinking of The Wilcox!

Miles Livingston

3 months ago

The steaks are want you want on your plate when you visit. The fillet was delicious. The menu has so many side and appetizer options to choose from so we tried multiple appetizer and ended up taking way to many boxes home. Excellent food, friendly staff and relaxing environment for a date night.

Monica Suber-Duffy

3 months ago

This place is absolutely magical! We keep coming back time and time again to celebrate our special occasions—birthdays, wedding anniversaries, and more. The staff are among the friendliest you'll find anywhere. They greet you with a genuine smile the moment they see you and go above and beyond to ensure you feel at home and cared for. At check-in, you're welcomed with a glass of champagne, and children receive a fox stuffed animal on their first stay. In the room, it's the thoughtful details that warm both your heart and your belly and prepare you for a restful night's sleep after a long day of horseback riding, working, exploring town, or simply relaxing. Turndown service includes lemon water and chocolate chip cookies. In the bath, you'll find sugar scrub and The Willcox branded soap accompanied by a sprig of lavender, inviting you to pause, breathe, and let your nervous system relax...and the beds are so comfortable that I've slept the whole night through multiple nights in a row, which is extremely rare for me! By the pool, they'll bring not only water and your favorite beverage, but also a water bowl for your pup (on a leash). We are so grateful for all they do and for who they are. We'll keep coming back for many years to come! Thank you, Matt and team!